Reservation & No-Show Policy. We understand that life happens! However, reservations that result in a no-show will not be eligible for a refund unless prior communication has been made with management. If you’re unable to attend your reserved time, please contact us as soon as possible. Rescheduling or refunds may be considered on a case-by-case basis at the discretion of the owner, depending on the circumstances. Thank you for your understanding and cooperation!